Return & Refund Policy – Royal Impressionz LLC
At Royal Impressionz, we take pride in delivering beautifully handcrafted press-on nails, whether you order a custom set or one of our Ready-to-Go styles. Please read our policy carefully before purchasing.
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All Sales Are Final Due to the hygienic nature of our products, all sales are final. This applies to both custom and Ready-to-Go sets.
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Refunds & Replacements We only offer refunds or replacements if:
• Your item arrives damaged, defective, or
• You receive the wrong item
To qualify:
• Contact us within 3 days of receiving your order
• Provide your order number, photos of the product and packaging, and a brief description of the issue.
Once your claim is reviewed, we’ll offer a resolution which may include a replacement, store credit, or refund (at our discretion).
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Sizing Policy Custom Sets:
We highly recommend ordering a sizing kit before placing your custom order. We are not responsible for incorrect sizing once a set is made. Ready-to-Go Sets: These are pre-sized and sold as-is. Please review the listed size set before purchase, as we do not accept returns due to fit.
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Cancellations • Custom Orders:
May be canceled within 12 hours of purchase
• Ready-to-Go Sets: Cannot be canceled once the order is placed.
⸻
We appreciate your understanding and thank you for supporting our small business!
If you ever have questions or concerns, don’t hesitate to contact us at [email protected].
⸻
All Sales Are Final Due to the hygienic nature of our products, all sales are final. This applies to both custom and Ready-to-Go sets.
⸻
Refunds & Replacements We only offer refunds or replacements if:
• Your item arrives damaged, defective, or
• You receive the wrong item
To qualify:
• Contact us within 3 days of receiving your order
• Provide your order number, photos of the product and packaging, and a brief description of the issue.
Once your claim is reviewed, we’ll offer a resolution which may include a replacement, store credit, or refund (at our discretion).
⸻
Sizing Policy Custom Sets:
We highly recommend ordering a sizing kit before placing your custom order. We are not responsible for incorrect sizing once a set is made. Ready-to-Go Sets: These are pre-sized and sold as-is. Please review the listed size set before purchase, as we do not accept returns due to fit.
⸻
Cancellations • Custom Orders:
May be canceled within 12 hours of purchase
• Ready-to-Go Sets: Cannot be canceled once the order is placed.
⸻
We appreciate your understanding and thank you for supporting our small business!
If you ever have questions or concerns, don’t hesitate to contact us at [email protected].